Careers at Oracle

Oracle RMS has a long history in the insurance industry working with a wide variety of both insurance companies and clients who operate within numerous business sectors. Our track record of varied service means we highly value adaptable employees who can keep up with our continued growth and wide variety of clientele.

By working with us at Oracle RMS you’ll be inducted into the family of hard-working and team-focused individuals that keep our company on track. We highly value both the skills and input of each and every one of our employees, which is why we invest appropriately into each of our employees to enable them to be successful.

We want all of our employees to be capable of fulfilling their highest potential so our customers can receive the top flight service they have come to expect. That’s why we put real resources into making you the best insurance professional you possibly can be.

At Oracle RMS, we are always interested in candidates who demonstrate:

Friendly communication style
Self-motivated work ethic
Attention to detail
Time management skills
A willingness to learn
A positive attitude
Critical thinking skills
Problem solving

We’re hiring!

Want to be part of one of the Top 10 Insurance Brokerages in Canada? Looking for a role that will help you grow and advance your career? At Oracle RMS, we are a fun, energetic and fast-paced insurance brokerage growing with a need to fill new roles within the Oracle RMS family. Our unique culture encourages employees to enroll in higher education, webinars and training for professional growth and qualify for more advanced positions in the company. We have a flexible work environment and offer a strong benefits and vacation package. We are looking for applicants that have a strong work ethic, communication skills, highly motivated and detail oriented with excellent computer skills and proficiency in Microsoft Office.

Apply at Oracle Today

CSR (Customer Service Representative)

  • Develop and maintain positive client relations
  • Positive demeanor and outlook when it comes to customer management and service
  • Collaborate with our Underwriters daily and maintain a strong and positive relationship
  • Review property appraisals reports and identify recommendations
  • E-Docs/Renewal lists – review and handle accordingly
  • Manage client policy renewals as well as remarket existing clients when necessary
  • Process outstanding payments and banking information changes
  • Transact and Invoice Agency Bill Policy
  • Follow up on abeyances on a daily basis
  • Quote policy changes through CQ and company portals
  • Assist and Account Executives with renewals, policy changes and new business
  • Ability to problem solve and use appropriate judgment when assessing a risk or issue
  • Registered Insurance Brokers of Ontario license in good standing (RIBO) – CIP or CAIB certification is an asset
  • Sound knowledge of the insurance industry, policies and products
  • 1 to 2 years’ experience as a Personal Lines Account Manager/CSR/TSR
  • Excellent Customer Service, Communication and Computer skills with Microsoft Office experience.
  • Ability to work as a team and work well under pressure
  • Superior organizational, verbal and written communication skills
  • Knowledge of Power Broker and Applied Rating (Compu-Quote) is an asset

At Oracle RMS, we offer excellent a robust benefits and vacation package that covers

  • Medical Benefits
  • Dental Care
  • Vision Care
  • Disability Insurance
  • Extended Health Care

Salary will be commensurate with experience. We thank all applicants but only those being considered will be contacted.

TSR (Technical Service Representative)

  • Verify information on New Business applications to ensure risk fits internal guidelines
  • Upload New Business and Endorsements to insurance carrier portals
  • Prepare and mail out client letters for New Business and Endorsements
  • Contacting help lines for company portals where issues arise and where premium discrepancies exist
  • Daily EDI download and post automatic invoicing
  • A willingness to learn and excited about the opportunity to build a career in general insurance. Registered Insurance Brokers of Ontario license in good standing (RIBO) – is an asset
  • Enrollment in an accredited College or University insurance education program would be a benefit but not a prerequisite
  •  1 to 2 years’ experience as a Personal Lines Account Manager/CSR/TSR
  • Excellent Customer Service, Communication and Computer skills
  • Experience with Microsoft Office
  • Strong organizational, verbal and written communication skills
  • Knowledge of Power Broker and Applied Rating (Compu-Quote) would be considered an asset but not a requirement

At Oracle RMS, we offer excellent a robust benefits and vacation package that covers

  • Medical Benefits
  • Dental Care
  • Vision Care
  • Disability Insurance
  • Extended Health Care

Salary will be commensurate with experience – Extensive on the job training will be provided. We thank all applicants but only those being considered will be contacted.