Report a Claim
Rest easy knowing we’re here to help when you need to make a claim
Accidents happen. And if or when they do, you can rest assured that you’ll get the help, answers and advice you need, right when you need it. Whether you need to make a car insurance claim or a home insurance claim, you can rely on our claims representatives to give you quick and ongoing support from the moment you call until the moment your claim is resolved.
At Oracle RMS, claims are our number one priority.
Make an Insurance claim
To file a claim please call our 24/7 Claims assist number 1-866-CLAIM-20 or email us at claims@oraclerms.com.
Before you begin, you’ll need:
• Your policy number and/or your phone number
• As many details as possible regarding the incident
• A police or fire department report (if one was made)
Tracking an Insurance claim
It’s important for you to be able to follow the progress of your claim from beginning to completion. We’ve made it easy for you to track your claim in the way that is most convenient to you:
• Over the phone
• Via email
• Live chat online
• Log in to your Client Centre (for car insurance claims only)
Carrier Claims Contacts
Apollo
Claim Advice & General Inquiries: 1-(866)-517-9020.
Emergency Claims Handling (After Hours): 1-800-658-8668.
April
APRIL Marine Assistance 1-866-683-6521
Toronto Office: 1-(437)-317-0477
Aviva
Property, Auto, & Commercial Claims: 1-866-692-8482
Cyber Insurance Claims: 1-844-498-1999
Aviva Ovation
Aviva Ovation: 1-855-284-8211
CAA
CAA Insurance Claims Team: 1-877-222-1717
Cansure
Business Hours Email: claims@specialtyclaims.ca
After Hours Claims: 1-855-535-0554
Chubb
Personal Claims: 1-800-532-4822 or canadaclaims@chubb.com
For Commercial Claims, visit this site.
Coachman
During regular business hours (Monday-Friday, 8:30 a.m. to 4:30 p.m. EST):
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416-255-3417 (in Toronto) or 1-800-361-2622 (toll-free)
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autoclaims@coachmanins.com
After Hours Claims: 1-800-361-2622 (toll-free)
Economical
24 Hours Claims Service: 1-800-607-2424
Ecclesiastical
Emergency Claims Service: 1-888-693-2253
Abuse Claims: confidentialclaims@ecclesiastical.ca.
Echelon
Ontario Claims Office: (866) 252-2854
Facsimile Numbers: (905) 214-7891 or (905) 214-7892
Forward
Policyholders should contact their broker.
Emergency Claims: 1-855-535-0554
Emergency Marine Claims: 1-289-897-8676
Gore Mutual
Restoration Contractors Network
Claims Service: 1-844-974-GORE (4673).
Intact
Submit or Track a Claim Online
Hotline: 1-866-464-2424
Intact Prestige
Hotline: 1-844-613-7704
JEVCO
Claims Service: 1-866-864-1112
claimsreporting@jevco.ca
Max Insurance
Emergency Claims: 877-770-7729
Northbridge
Claims Service: 1-855-621-6262
PAFCO
24/7 Claims Promise Line Ontario: 1-800-387-0462 or 905-477-5550
Pembridge
24/7 Claims Line Ontario:1-800-387-0462 or 905-477-5550
SGI Canada
Report a Claim through MySGI Account
Phone (toll-free, 24 hours a day, 7 days a week): 1-844-855-2744
Auto Claims: sgiplautoclaims@sgicanada.ca
Property Claims: SKPropertyClaims@sgicanada.ca
Sovereign
Business Hours Claims Service: 1-833-376-8436
Emergency After Hours Claims: 1-877-268-5888
Travelers / Travelers Essential
Car, Home Insurance , and Commercial Claim: 1.800.661.5522
For information on how to report any of the claims below, visit the Travelers website:
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New Home Warranty
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Management and Professional Liability
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Surety
Unica
Emergency Claims Service Line: (1 866) 864 1113
Wawanesa
Claims Emergency: 1-844-929-2637
Zurich
Zurich Care Call Centre: 866-345-3454
claims@zurich.com
