Report a Claim

Rest easy knowing we’re here to help when you need to make a claim

Accidents happen. And if or when they do, you can rest assured that you’ll get the help, answers and advice you need, right when you need it. Whether you need to make a car insurance claim or a home insurance claim, you can rely on our claims representatives to give you quick and ongoing support from the moment you call until the moment your claim is resolved.

At Oracle RMS, claims are our number one priority.

Make an Insurance claim

To file a claim please call our 24/7 Claims assist number 1-866-CLAIM-20 or email us at claims@oraclerms.com.

Before you begin, you’ll need:

  • Your policy number and/or your phone number

 • As many details as possible regarding the incident

• A police or fire department report (if one was made)

 

Tracking an Insurance claim

It’s important for you to be able to follow the progress of your claim from beginning to completion. We’ve made it easy for you to track your claim in the way that is most convenient to you:

• Over the phone

• Via email

• Live chat online

• Log in to your Client Centre (for car insurance claims only)

Carrier Claims Contacts

Apollo 

Apollo Customer Portal 

Claim Advice & General Inquiries: 1-(866)-517-9020.

Emergency Claims Handling (After Hours): 1-800-658-8668.

April  

APRIL Marine Claims Form

APRIL Marine Assistance 1-866-683-6521

Toronto Office: 1-(437)-317-0477

Aviva  

Aviva Online Claims Form

Property, Auto, & Commercial Claims: 1-866-692-8482

Cyber Insurance Claims: 1-844-498-1999

Aviva Ovation 

Aviva Online Claims Form

Aviva Ovation: 1-855-284-8211

CAA 

CAA Claims Form

CAA Insurance Claims Team: 1-877-222-1717

Cansure 

Cansure Claims Form

Business Hours Email: claims@specialtyclaims.ca

After Hours Claims: 1-855-535-0554

Chubb 

Personal Claims: 1-800-532-4822 or canadaclaims@chubb.com

For Commercial Claims, visit this site.

Coachman  

During regular business hours (Monday-Friday, 8:30 a.m. to 4:30 p.m. EST):

  • 416-255-3417 (in Toronto) or 1-800-361-2622 (toll-free)

  • autoclaims@coachmanins.com

After Hours Claims: 1-800-361-2622 (toll-free)

Economical

24 Hours Claims Service: 1-800-607-2424

Ecclesiastical  

Ecclesiastical Claims Form

Emergency Claims Service: 1-888-693-2253

Abuse Claims: confidentialclaims@ecclesiastical.ca.

Echelon 

Ontario Claims Office: (866) 252-2854
Facsimile Numbers: (905) 214-7891 or (905) 214-7892

Forward 

Policyholders should contact their broker.

Emergency Claims: 1-855-535-0554

Emergency Marine Claims: 1-289-897-8676

Gore Mutual 

Restoration Contractors Network

Claims Service: 1-844-974-GORE (4673).

Intact  

Submit or Track a Claim Online

Hotline: 1-866-464-2424

Intact Prestige  

Hotline: 1-844-613-7704

JEVCO 

Claims Service: 1-866-864-1112

claimsreporting@jevco.ca

Max Insurance 

Max Insurance Claims Form

Emergency Claims: 877-770-7729

Northbridge 

Northbridge Claims Form

Claims Service: 1-855-621-6262

PAFCO 

24/7 Claims Promise Line Ontario: 1-800-387-0462 or 905-477-5550

Pembridge  

24/7 Claims Line Ontario:1-800-387-0462 or 905-477-5550

SGI Canada 

Report a Claim through MySGI Account

Phone (toll-free, 24 hours a day, 7 days a week): 1-844-855-2744

Auto Claims: sgiplautoclaims@sgicanada.ca 

Property Claims: SKPropertyClaims@sgicanada.ca

Sovereign  

Sovereign Claim Form

Business Hours Claims Service: 1-833-376-8436

Emergency After Hours Claims: 1-877-268-5888 

Travelers / Travelers Essential

Car, Home Insurance , and Commercial Claim: 1.800.661.5522

For information on how to report any of the claims below, visit the Travelers website:

  • New Home Warranty

  • Management and Professional Liability

  • Surety

Unica 

Emergency Claims Service Line: (1 866) 864 1113

claims@unicainsurance.com

Wawanesa  

Claims Emergency: 1-844-929-2637

Auto Claim Form

Property Claim Form

Zurich 

Submit or Track Auto Claims 

Zurich Care Call Centre: 866-345-3454

claims@zurich.com

 

 

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